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CLARIFICATION TEXT ABOUT PERSONAL DATA PROCESSING

As Petek TATLI MÜLLER, during online services we provide, we prioritize the right of privacy, which is also a service right. With the awareness that the service recipients, including the consultants, who benefit from the services we offer, we process the personal data belonging to individuals associated with Petek TATLI MÜLLER and transmit to us and apply the necessary procedures to protect by processing in compliance with especially the basic law of the Republic of Turkey, international contracts which is related to human rights and in which our country is among the parties and Protection of Personal Data Law(‘’PPDL’’/KVKK)are being in the first places. Europe Union General Data Protection Regulation (“GDPR”) provisions are taken into account for citizens of the European Union or the individuals who are related, who are covered by European Union legislation.

 

In accordance with the KVKK and as a data controller and within the framework described on this page and within the limits ordered by legislation, your personal data shall be recorded, stored, updated, disclosed/transferred, classified, anonymized to the third parties when deemed necessary, de-identified, destructed and shall also be able to be processed in relation and continently with our activity and service purposes according to related judicial regulations, KVKK and relative legal regulation.

 

With this Disclosure Text, enlightening information is conveyed as “Data Officer” about how we process your personal data (what kind of personal data we collect, how we collect it, how we use it, how we protect it, how we delete it, etc.).

As Data Officer, details about processing your personal data by Petek TATLI MÜLLER are as follows:

 

  1. WHAT PERSONAL DATA DOES PETEK TATLI MÜLLER COLLECT AND WHAT ARE THE PERSONAL DATA COLLECTION PROCESSES?

 

We collect various information from the service recipients and third parties related to Petek TATLI MÜLLER before and/or during the service within the framework of the services we provide. The information in question is collected in all circumstances in accordance with the data processing principles and conditions set out in the Personal Data Protection Law No. 6698 (“KVKK”) and related legal regulations.

 

The health data among the sensitive personal data of the relevant persons may only be processed by persons or authorized institutions and organizations that are under the obligation of confidentiality, for the purposes of protecting public health, planning the financing of services and managing; without seeking for the express consent of the data subject. In addition; regardless of the type, all sensitive personal data can be processed only if adequate measures determined by KVKK are taken as per the law.

 

Depending on the service provided or to be provided to you or your legal relationship with Petek TATLI MÜLLER the content varies, but in the 2. part below, your personal data that we collect for the purposes specified in the section are listed below within the data collection processes;

 

A. CONSULTING SERVICE PROCESSES

a. Appointment Processes / Information Stage

When you request an online consultancy service or any information from Petek TATLI MÜLLER, In order to be able to make an appointment or send information to you, Your personal data specified below are collected based on the legal reasons as “it is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract” and “obligatory for the data controller to fulfill its legal obligation”

Personal Data About Service Recipient Candidate

  • Your ID details: Your name, surname, marital status, date of birth,
  • Your Contact Details: Your address, telephone number, e-mail address.
  • Your Health Details: Your health information about your vaginismus diagnosis and your genetic data in this context, your sexual life data related to vaginismus

b. Providing Online Service Processes

Personal Data About Service Recipient

  • Your ID details: Your name, surname, date of birth, identity or passport number, birthplace, gender, marital status,
  • Your Contact Details: Your address, telephone number, e-mail address.
  • Your Accounting Details: Your financial data (your bank account number), IBAN number, your credit card data, and billing information.
  • Your Health Details: For pertaining to service your medical data that is taken from doctors or any health establishments. Your personal data about health, genetic and sexual life related to pertaining presentation service. Your personal data regarding health, genetics, and sexual life related to vaginismus, your sexual life data related to vaginismus.
  • Your System Data: Online identifying information and IP address information are collected in accordance with the legislation. In addition, the IP address of the website users is recorded in order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify the users in a general way and to collect extensive demographical information.
  • Your Visual Data: Your visual data during online service delivery
  • Your Audio Data: Your audio data during online service delivery
  • Other Data: Application data related to your compliment or suggestion that has been sent to Petek TATLI MÜLLER.

 

B. OTHER PROCESSES

Personal Data Which Is Collected from The Consultant Doctor

  • Your ID details: Your name, surname, identity number, passport number,
  • Your Contact Details: Your address, telephone number, e-mail address,
  • Your Financial Information: Your financial data including your bank account number, IBAN number, billing information

 

  1. PURPOSES OF PROCESSING YOUR PERSONAL DATA AND LEGAL REASONS

Both sensitive personal data and general personal data that you share;

  • Fulfilling the legal obligations in the relevant regulations,
  • Keeping information about your data within our contractual liabilities,
  • Keeping information about your health data within the scope of the relevant,
  • Sharing the information requested with public institutions and organizations in accordance with the relevant legislation,
  • Being able to provide information to public prosecutors, courts and relevant public officials on issues related to public security and legal disputes, upon request and in accordance with the legislation,
  • Financing planning and management for the delivery of services,
  • Taking all necessary technical and administrative measures within the scope of data security,
  • Developing services, making analyses, evaluating risk management and quality processes,
  • Being able to inform you about the appointment, if you make one,
  • Following and blocking the abuse and unauthorized transactions,
  • Issuing the Self-employment invoice for the services we provided;
  • Verification of your identity,
  • Responding to any of your questions and complaints regarding the service,
  • Measuring satisfaction and developing the satisfaction,
  • Carrying out risk management and quality improvement activities,
  • Providing information by marketing, Media and Communication, designing and delivering special content, concrete and abstract benefits in web and mobile channels, and making an informative application for the public,
  • In order to ensure the execution of the human resources policies; Increasing the level of performance and employee satisfaction and ensuring occupational safety and peace as well as the obligations stipulated by our employees’ data, the Labor Law, labor and social security legislation, and other legislation in force,

can be processed for the above purposes.

Your personal data can be transferred to the physical archive and/or information systems within Petek TATLI MÜLLER and/or contracted institutions and can be kept under both digital and physical environments.

 

  1. HOW PETEK TATLI MÜLLER COLLECT AND PROCESS PERSONAL DATA?

Your personal data that you share with Petek TATLI MÜLLER is collected as follows;

A. PERSONAL DATA OF SERVICE RECIPIENT

Personal data of Service Recipient is collected by the following methods. In this context;

  • When you use our website for information, appointment, complaint purposes for online service provision, in electronic environment,

 

  • Before making an appointment for online service provision, during the pre-assessment interview process, in electronic environment, visually, audibly, in writing, and also verbally based on your statement during the interview

 

  • During the online service provision, through the relevant application where online service provision is made, in electronic environment, visually, audibly, in writing, and also verbally based on your statement during the interview

 

  • Obtaining electronically when you visit and browse our website.

It is collected by recording, storing, changing, rearranging.

All kinds of operations performed on data within the scope of KVKK and GDPR are considered as “processing of personal data”.

 

B. PERSONAL DATA OF CONSULTANT DOCTOR

The personal data of The Doctor who provides consultancy is collected from the person concerned by the agreement between the parties, verbally or by sending an e-mail or letter

 

  1. ISSUES RELATED TO EXPRESS CONSENT WITHIN THE SCOPE OF PROCESSING PERSONAL DATA

As Part of Articles 5 and 6 of KVKK, ’’ Personal data cannot be processed without the express consent of the person concerned’’. However, the exceptions of this situation are as follows;

  • Clearly prescribed by law.
  • Being compulsory to protect the life or bodily integrity of a person or someone else who is unable to disclose consent due to actual impossibility or whose legal consent is not given.
  • The processing of personal data belonging to the parties to the contract is necessary, provided that it is directly related to the establishment or performance of a contract.
  • It is mandatory for the data controller to fulfill its legal obligation.
  • Being public of the person concerned by himself.
  • Data processing is mandatory for the establishment, exercise, or protection of a right.
  • Data processing is mandatory for the legitimate interests of the data controller, without prejudice to the fundamental rights and freedoms of the person concerned.

However, we would like to state that; these exceptions do not apply to all personal data of sensitive personal data and in all cases. Individuals’ race, ethnic origin, political thought, philosophical belief, religion, sect or other beliefs, costume and outfit, association, foundation or union membership, health, sexual life, criminal conviction and security measures, biometric and genetic data are sensitive personal data and cannot be processed without the express consent of the person concerned. Express consent is not sought in personal data other than health and sexual life if regulated by law.

Personal data related to health and sexual life, however, can be processed without seeking the express consent of the person concerned or authorized institutions and organizations for the purpose of protecting public health, preventive medicine, conducting a medical diagnosis, treatment and care services, planning and managing health services and financing.

In cases regulated by the law, we also process the sensitive personal data other than health and sexual life without express consent.

We process all your other private and sensitive personal data with your express consent. In this context; your health data, sexual life data, and genetic data in your health data which is related to service will be processed with your express consent.

Briefly, your personal data shall be processed for certain clear and legitimate purposes, limited and measured, in connection with law and honesty, in a limited and measured manner, in connection with the purposes of the processing.

 

  1. WHAT IS OUR PERIOD OF PROCESSING YOUR PERSONAL DATA?

In any case, your Personal Data shall be processed as long as the above legitimate purposes are not eliminated, in accordance with the legislation required for the protection of personal data, particularly KVKK, and the periods stipulated in other legislation (within the legal periods such as the limitation period, the periods related to the legitimate interest). About this subject, you can review and read our destruction procedure.

 

  1. PERSONS AND ORGANIZATIONS TO WHICH YOUR PERSONAL DATA CAN BE TRANSFERRED

We can transfer your personal data to the institutions or organizations which are authorized by  KVKK  and other relevant legislative provisions, and Social Security Institution, Information, and communication technologies authority, Security forces, and similar law enforcement agencies affiliated to the Ministry of Interior, Prosecution authorities, Courts, other official authorities authorized by law, in case of a potential legal dispute, our lawyers, consultants, official institution representatives, auditors, business partners who have the authority to audit our company and similar third parties, domestic and overseas organizations where we receive contractual services, cooperate, to carry out our activities and other third parties.

 

  1. WHAT SHOULD YOU DO IF YOUR PERSONAL DETAILS CHANGE?

If there is a change in your personal data, you should tell us so that we can update our records. Also, as per our procedures, you shall be asked for confirmation to check the correct and up-to-date of your personal data, such as your contact and address data.

 

  1. ACCORDING TO KVKK OF LAW NO.6698 RIGHTS OF THE PERSONAL DATA OWNER

Pursuant to Article 11 of KVKK No. 6698, the rights of the Personal Data Owner are as follows:

Regarding your personal data processed, by applying to us in accordance with the legislation,

  • Finding out whether personal data is processed,
  • Requesting information about it, if personal data is processed,
  • Finding out the purpose of processing personal data and whether they are used in accordance with its purpose or not,
  • Knowing the third parties to whom personal data are transferred domestically or abroad,
  • Requesting correction of personal data if it is incomplete or incorrectly processed,
  • Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of KVKK,
  • In case of correction, deletion, or destruction of personal data, requesting that these transactions be notified to third parties to whom personal data are transferred,
  • Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
  • Requesting the removal of the damage in case the personal data is damaged due to the illegal processing of the data,

you have the rights mentioned above.

In addition to these rights mentioned above in KVKK, GDPR has the following rights for patients who are citizens of the European Union or relevant individuals who are in the GDPR application area.

  • Right to be forgotten: You have the right to request the deletion of the data within the scope of the right to be forgotten in connection with the right to delete, except in exceptional circumstances regulated in the GDPR.
  • Data Mobility: You have the right to transfer your data to another data controller from us in the event that it does not contradict the mandatory provisions of KVKK and other exceptions in case the place where the services are offered is subject to the laws of the Republic of Turkey by evaluating the service provided to you.
  • Data Processing Restriction Right: When using your right to delete data, you have the right to restrict data in the event of certain situations.

You can also withdraw your consent at any time when we receive your consent to process your personal data for a specific purpose (eg for a research project) or to engage you with informative promotional activities.

To use your rights mentioned above, you can deliver in person your id details and the text about your right and request you want to use by filling the Application Form in compliance with Personal Data Protection Law on the website https://www.yeswecanhealtogether.com/ , you can send it to Erenkoy Mah. Hayri Egmezoglu Sok. No:2 D:9 Erenkoy-Kadikoy/Istanbul TURKEY Postal Code: 34738 at the address or you can also send by registered mail to petek@yeswecanhealtogether.com with the note “Request for Personal Data Information”.

During the application, we reserve the right to request that the identity be submitted for confirmation.

Applications within this framework shall be concluded within a maximum of 30 days. The said applications are free of charge, and if the transaction requires a separate cost in accordance with the second paragraph of Article 13 of the law, the fee in the tariff determined by the Board shall be collected by Petek TATLI MÜLLER.